SparkYa Privacy Policy

1. Overview

SparkYa respects your privacy. This Privacy Policy explains how SparkYa collects, uses, stores, shares, and protects information when you use the SparkYa mobile application and related services.

Please read this policy carefully before using SparkYa. By using the app, you acknowledge that you have reviewed this Privacy Policy.

2. Information We Collect

Depending on the features you use, SparkYa may process the following information:

• Account information, such as email address, Apple sign-in identifiers, authentication tokens, and account status.
• Profile information you choose to provide, such as nickname, birthday, gender, avatar, and profile preferences you choose to save.
• Content you create or provide, such as moments, photos, chat messages, comments, mood entries, ratings, and saved settings.
• Media and upload information when you use camera, photo library, avatar, or attachment features.
• Device and diagnostic information, such as device model, operating system, app version, crash logs, performance data, network status, and identifiers used for security or troubleshooting.
• Location information only if you choose to use a feature that requires it and grant permission.
• Notification information, such as push notification tokens and delivery status, if you enable notifications.
• Support communications you send to us.

3. How We Use Information

• To create, authenticate, maintain, and secure your account.
• To provide SparkYa features, including profile setup, moment recording, mood reflection, private message, media, avatar, notification, and support features.
• To personalize app features, remember preferences, and keep your experience consistent across sessions.
• To troubleshoot bugs, improve performance, and respond to support requests.
• To protect the safety, integrity, and security of our services.
• To comply with applicable legal obligations.

4. Permissions

SparkYa may request device permissions only when needed for app functionality. You can manage permissions through your device settings. If you deny a permission, some features may not work as expected.

• Camera permission may be used to take photos for moments, avatars, or supported media features.
• Photo library permission may be used to choose images for moments, avatars, attachments, or supported uploads.
• Location permission may be used only for features that request location status or location-based context.
• Notification permission may be used to send app reminders, account notices, or service updates.

5. Sharing of Information

We do not sell your personal information. We may share limited information with service providers that help us operate, host, secure, analyze, improve, or support SparkYa. These providers may assist with authentication, cloud infrastructure, analytics, crash reporting, media processing, push notifications, and customer support. We may also disclose information if required by law or to protect our rights, users, or services.

6. Cookies and Similar Technologies

SparkYa may use identifiers, tokens, or similar technologies to keep you signed in, remember preferences, secure the service, measure performance, and diagnose issues. You may be able to limit certain tracking or analytics controls through your device settings.

7. Data Retention

We retain information only for as long as needed to provide SparkYa, resolve support requests, maintain security, meet legal obligations, or protect legitimate interests. Some information may remain in backups or logs for a limited period after deletion.

8. Your Choices and Rights

You may access or update certain profile information in the app. You may request access, correction, deletion, or export of your personal information by contacting us. Where available, you may delete your account in the app. We may need to verify your request before taking action.

9. Children's Privacy

SparkYa is not intended for children under 13, and users must meet the minimum age required by the laws of their country or region to use online services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.

10. International Use

Your information may be processed in countries or regions where we or our service providers operate. We take reasonable steps to protect information according to this policy.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a new effective date.

13. Contact

If you have questions about this Privacy Policy, contact us at support@sparkya.app.